Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on May, 20, 2025

Information We Collect

Uncold AI (“Company”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, store, and safeguard your personal data when you use our AI-powered business card follow-up automation service (“Service”).

We collect personal data such as your name, email address, company name, business card image, and additional details found on the card, including your position, department, company address, and phone number. In some cases, we may also collect optional information like your mobile number, work history, education, skills, or personal introduction. This data may be collected when you manually input it, scan a business card, or sync with partner systems via API integrations. When signing in with Google, we may collect your name and email address associated with your Google account, solely for authentication and personalized service delivery purposes.

How We Use Your Information

We collect personal data such as your name, email address, company name, business card image, and additional details found on the card, including your position, department, company address, and phone number. In some cases, we may also collect optional information like your mobile number, work history, education, skills, or personal introduction. This data may be collected when you manually input it, scan a business card, or sync with partner systems via API integrations.
If you sign in using your Google account, we may access limited profile information such as your name and email address. This information is used strictly for providing and improving core functionalities of the Service, including personalized email follow-ups based on business card data. We do not use Google user data for advertising, analytics, or any unrelated services.

Although our service utilizes AI to assist with generating follow-up emails based on business card data, Google user data is never used for AI model training, behavioral profiling, advertising, analytics, or any purpose beyond the core functionality of delivering timely and relevant communications. All AI-powered features operate strictly within the boundaries of the user’s intent and authorization.

Data Security

Your data security is important to us. We apply industry-standard protections, including TLS encryption for data transmission and AES-256 encryption for storage. Access to your data is strictly controlled, using role-based permissions and multi-factor authentication (MFA). Although we take significant steps to protect your information, no system is completely secure. We cannot guarantee absolute protection, but we remain vigilant and proactive.

Data Retention and Deletion

We retain Google user data only for as long as it is necessary to provide the core functionalities of the Service. Users may request deletion of their data at any time by contacting us at support@uncold.ai. Upon receiving such a request, we will delete all associated user data from our systems within 30 days.

Additionally, if a user disconnects their Google account from the Service, their data will be automatically deleted within a reasonable period unless otherwise required for legitimate business or legal purposes.

Third-Party Disclosure

We do not sell, rent, or trade your personal information. However, to operate our service, we may share your data with trusted third-party vendors, such as cloud infrastructure providers or email services. These partners are contractually obligated to use your data only for authorized purposes and must ensure its confidentiality.

Cookies

We may use cookies to enhance your experience and understand how users interact with our website. Cookies help us deliver relevant features, improve usability, and analyze traffic. You can control cookie behavior through your browser settings, though disabling cookies may impact certain functionalities.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. If significant changes are made, we will provide a clear notice within the Service. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

📧 support@uncold.ai